The Opportunity

What BE.SPOKE can do for you

We’ve been operating and filling workspace for 30 years and are highly experienced in the UK market.
Our ability to market, fill and manage a workspace with no risk is unique due to our vertical integrated, in-house service delivery and unrivalled experience.
Our flexible proposition for landlords delivers occupancy at speed with no risk to the landlord–there are no upfront costs, fees or capital expenditure required until a tenant has been secured.

We return a premium over Estimated Rental Value, with simple, streamlined agreements and legal documents for both the landlord and occupier. Our compensation is based upon the profitability of the transaction, including a fee on signing a client and an ongoing percentage of profit.

Market Space

Market Space

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Fill Space

Fill Space

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Design, Manage and Service Space

Design, Manage and Service Space

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Return

Return

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Who are we?

We love creating and managing spaces that redefine the concept of work, creating connections, generating ideas, building camaraderie and challenging norms. We shape destinations that make people want to be present, delivered with award-winning customer support.

Our Clients

Service is at the core of our dna

WE ARE RENOWNED LEADERS IN CUSTOMER SERVICE IN OUR SECTOR.

We have been awarded Workspace Centre of the Year by the Flexible Space Association seven times, voted for by clients. No other provider has won it more than twice!

Customer experience and service resolution is top of our agenda. Any client or centre issues are immediately allocated with responsibility for delivery by our integrated internal system.

We have a vertically integrated model so our cleaning, FM and IT are in-house, allowing us full oversight and continuous excellence.

We continuously develop and train our teams such that the average length of service for our centre management team is 8.2 years.

How do we win and retain clients' profitability

Direct lead generation for cost efficient deals

Direct lead generation for cost efficient deals

For over 10 years we are proud to have generated at least 50% of our new sales from direct sources
Our websites receive more than 40,000 visitors per month, generated through many years of strong SEO performance and refined, targeted PPC

Agent Relationships

Agent Relationships

With over 30 years in business we have an unrivalled contact book and excellent relationships with online brokers and commercial agents

Customer Service Excellence

Customer Service Excellence

Our renowned customer service performance has won 12 awards and is rated as 5* by 95% our clients from 344 reviews on reviews.co.uk. Our service levels win clients and keep them longer than anyone in our industry
We have excellent renewal rates and an average client stay of 3.5 years

An example of our annual events programme

Space is just a space without a community

ESG

Ethical business practice and social responsibility has always been important to us, and it is increasibly becoming a key decision-making criteria to clients and their employees. To date the BE group of companies has aligned itself with 10 of the 17 SDGs as outlined in the UN’s 2030 Sustainable Development Agenda to support responsible and sustainable business practice.

Our policies and initiatives

All energy from renewable sources
Recycling points throughout workspace
Motion sensor lighting and LED lights
Carbon neutral servers
Removal of single use plastics
Eco-friendly cleaning products
Reusing, recycling, repurposing office furniture, fixtures and fittings
Mayor of London Climate Challenge founding member
Winner of the Chairman’s Cup at the City of London Clean City Awards 2024
Supporting one of our employees in her volunteer role teaching climate education to primary school children

INEQUALITIES

INEQUALITIES

SUSTAINABLE CITIES & COMMUNITIES

SUSTAINABLE CITIES & COMMUNITIES

LIFE ON LAND

LIFE ON LAND

CLIMATE ACTION

CLIMATE ACTION

LIFE BELOW WATER

LIFE BELOW WATER

PARTNERSHIP FOR THE GOALS

PARTNERSHIP FOR THE GOALS

GOOD HEALTH & WELLBEING

GOOD HEALTH & WELLBEING

AFFORDABLE & CLEAN ENERGY

AFFORDABLE & CLEAN ENERGY

GENDER EQUALITY

GENDER EQUALITY

DECENT WORK & ECONOMIC GROWTH

DECENT WORK & ECONOMIC GROWTH

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ESG Leader of the Year - Property Week ESG Edge Awards 2024

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